We have 12 categories that represent key areas of focus within the retail industry. See below for more details.

  • E-Commerce Experience
  • The E-Commerce Experience Award recognizes the best overall user experience for online shopping and transactions, including website design, content, on-site merchandising, on-site search, integration of social, transaction-marketing based email, mobile (handset, tablet or both) and video engagement features for online shoppers.

  • Environmental Leadership
  • The Environmental Leadership Award is given to a retailer who demonstrates a new sustainability initiative or advancement of a current sustainability initiative.

  • Health, Safety & Wellness
  • The Health, Safety & Wellness award is given to a retailer who demonstrates a successfully implemented new program or an improvement in an existing program to promote, support and enhance a healthy and safe workplace environment.

  • In-Store Experience & Design
  • The In-Store Experience & Design Award recognizes a retailer that demonstrates an innovative, original and visually enticing in-store experience & design layout. Whether it is a new store with a new design/layout concept, an existing store that has been completely renovated or the implementation of new technologies and tactics that add new value to the in-store shopping experience, the impact on the success of the retailer must be demonstrated.

  • In-Store Merchandising
  • The In-Store Merchandising Award recognizes a retailer that develops an innovative merchandising strategy planned for a specific product line, brand, season, colour or department.

  • Loss Prevention
  • The Loss Prevention Award recognizes a retailer who has successfully implemented a Loss Prevention strategy in order to improve the organization’s profits through a business solution that addresses issues such as shoplifting, organized retail crime, data security, employee pilferage, robbery, burglary, fraudulent credit/debit cards, fraudulent returns, counterfeiting and paperwork errors etc.

  • Marketing Communications
  • The Marketing Communications Award recognizes a retailer who successfully develops programs that coordinate promotional activities & channels to engage & connect with the consumer in order to improve business results.

  • Mobile Experience
  • The Mobile Experience Award recognizes a critical and growing component in the online retail space, where retailers sell, inform, entertain, promote and market their products and services.

  • Omni-Channel
  • The Omni-Channel Award recognizes retailers who trade across a combination of channels including bricks and mortar, online, mobile and more.

  • Philanthropic Leadership
  • The Philanthropic Leadership Award recognizes a retailer-initiated program that demonstrates a creative response, active collaboration and successful fulfillment of community needs.

  • Supply Chain Innovations
  • The Supply Chain Innovation Award recognizes a retailer who has excelled in all aspects of their supply chain in order to innovate and improve customer service levels and reduce operating costs.

  • Talent Development
  • The Talent Development Award recognizes a retailer with a successful talent development program that focusses on skills development, performance improvement, employee engagement, improved workplace culture, operations, store support, logistics, and individuals & teams.

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